Used and trusted by thousands of businesses
Understand how your product is being used. Reach out to the right users for feedback.
Intercom makes it easy to identify certain segments of users, like “active but with no teammates”, and to talk to them to understand why they do what they do.
For me the benefit of Intercom is having a direct channel to talk to our users. As a product designer,
building relationships with users and getting input from them is key to being successful in my
day to day work, and Intercom is a great tool for that.
D. Keith Robinson, Heroku
Storenvy uses Intercom to automatically mail tips and tricks to new sign-ups
which has resulted in improving new store owner conversions by 25%.
Jon Crawford, Storenvy
Treat customers like humans. Reach out and offer help, let them contact you easily.
No more robotic auto responders or ticket numbers. Intercom makes it easy for customers to reach a real person, and for you to personally respond quickly.
Providing fantastic customer service is core to our strategy. We increased conversion
rates of trial customers by over 40% by using Intercom to pro-actively
contact users experiencing issues at the right time.
Paul Biggar, CircleCI
Communicating with our developer partners is an essential part of what we do every
day. Intercom enables us to segment our partners based on how they use our
tool, which helps get the right information to the right people.
Maria Alegre, Chartboost