Option A: Start with one product

First from $49/mo, additional from $4/mo

Option B: Buy multiple products

Three products from $147/mo $57/mo

Option A: Start with one product

For sales & support teams

Acquire Beta

Chat with visitors on your website to help them become customers.

  • Live conversations with visitors
  • Reply via a team inbox
Flat price
See pricing
For marketing teams


Onboard and retain customers with targeted email and in-app messages.

  • Send rich emails and in-apps
  • Create custom email templates
Start from
See pricing
For product teams


Get product feedback from the right customers, in-app or by email.

  • Start conversations with users
  • Send basic emails and in-apps
Start from
See pricing
For support teams


Help customers inside your web or mobile app, and by email.

  • Receive in-apps and emails
  • Reply via a team inbox
Start from
See pricing

Option B: Buy multiple Intercom products together

For your company
  1. Engage
  2. +
  3. Learn
  4. +
  5. Support
Start from
See pricing
Acquire is purchased separately for an additional $49/mo flat price while in beta.

Sign up to use the Intercom platform for free

See who your customers are with user and company profiles. Use live data and event tracking to see what they do in your product.

Compare Products

Acquire For sales & support teams Engage For marketing teams Learn For product teams Support For support teams
Who you can talk to Website visitors Users of your app (web or mobile)
Outbound messaging

Website messages


Custom sender address

In-app announcements


Custom sender address

Mobile push notifications

In-app chats


Mobile push notifications

Inbound messaging Website Messenger

In-app Messenger

Email forwarding

Conversation management Team inbox Team inbox Team inbox
Key Pro features

Message A/B testing

Message A/B testing

Custom email templates

Lightweight replies Inbox Insights
See pricing See pricing See pricing See pricing

Frequently Asked Questions

Can I try Intercom for free?

You can try any product or combination of products free for 14 days. You can buy, upgrade, or cancel at any time. Using the Intercom platform to see your users with live data and event tracking is free forever.

Can I only buy one or all products?

You can start with one product or multiple products. You can add or remove products on the Intercom platform at any time.

What’s the difference between Basic and Pro?

Each product has a ‘Basic’ plan and a ‘Pro’ plan. The ‘Pro’ plan includes additional features. You can upgrade or downgrade between a product’s ‘Basic’ and ‘Pro’ plans at any time.

How do you define a ‘User’?

A ‘User’ is an end-user of your web or mobile app that you track inside Intercom. This is typically a registered user of your product that logs in. You can delete Users.

How is pricing calculated when my ‘User’ count changes?

Pricing for the Learn, Engage, and Support products is based the total number of ‘Users’ you track in Intercom. Your price can increase or decrease based on the total number of tracked ‘Users’ increasing or decreasing.

Is my customer data safe with Intercom?

Keeping our customers' data secure is the most important thing Intercom does. We go to considerable lengths to ensure that all data sent to Intercom is handled securely. See here for more information including our Terms of Use and Privacy Policy.

What if I have more than 50,000 users, a freemium model, or a B2C business?

For qualifying businesses, we’ll work with you to create a custom subscription tailored to your needs. Intercom is used by more than 5,000 businesses — big and small. Just contact us to get started.